George Brown College Campus Store Refund & Exchange Policy
· Refunds or exchanges of general merchandise can be made within 14 days of original date of purchase indicated on original receipt
· Original receipt is required for all returns and exchanges, no exceptions
· All refunds will only be issued in the original form of payment indicated on receipt
· All items being returned must be unused, unopened, price tags attached and in their original selling condition
Final Sale – Non-Refundable (but not limited to):
Calculators, All gift cards (pre-paid and store gift cards), Merchandised marked “clearance”, Apparel without original price tags attached, Food & Beverages, Special Orders, Dictionaries, Locks, Personal Care Items, Diploma frames, Umbrellas, Special Collaborations, Headphones/earbuds, Batteries, Opened technology hardware and software, Opened shrink-wrapped textbooks, Access Codes, Course packs, Stethoscopes/Medical Supplies
Exchange or store credit for textbooks and course materials can be made within 14 days of original date of purchase on original receipt
Non-Refundable Textbooks and Course Materials includes (but not limited to):
-Digital Course Materials
-Custom course materials including lab manuals, course packs, custom readers, custom texts, spiral bound materials, test prep and exam guides
-New textbooks that have been marked, spine cracked, worn, highlighted, corners bent, and generally used are non-returnable, texts must be in perfect condition
-Open packages including open shrink-wrapped packages are non-returnable, shrink-wrapped textbooks must be in sealed, original packaging
-Uniforms/clothing can be exchanged within 14 days of purchase, must be in original packaging, not worn or washed
-Shoes can be exchanged within 14 days of purchase, must be in original packaging, not worn